I had heard this place had gone downhill but didn't realise how much so until I got my order tonight. The jacket potato was swimming in oil blegh!
Food took over 50 minutes original driver apparently got stuck in a ditch but they did get somone to collect and deliver cold food who said "Don't check it just pay for it. " We did not pay for it. It was cold. Pay an extra fiver and go Domino's.
Not impressed the last few orders Ive got from there. Its either the order is incorrect or missing stuff, and when I ring up to question whats happened they ask me if they can give it to me next time I order.. that shouldnt even be a suggestion if the thing Ive ordered is wrong or isnt even there. Nice food. There large portion of chips is more like small.Ordered a chicken wrap, to get sent a chicken shish wrap (not what I ordered)! After ringing 1 hour later I was sent what I ordered originally, to realise how burnt and crispy the wrap was. The chicken was dry. It was just a horrible dinner. I will not be ordering from this place again.
Great food, you get served pretty fast. Just make sure you double check they take your order correctly.
That is the last time we will be ordering from here, I could deal with the hour and a half waits for food when they're busy and the missed drink off of orders which is usually because the delivery driver has forgotten. But this time was a complete joke. Food was late as usual, arrived luke warm, the paper bag had disintegrated where it was so wet. The chicken burger was soggy and so wet it fell apart and the bread was like a mushy sponge, completely inedible. The same with the chicken wrap, the paper was wet from each side of the wrap, the paper had then stuck on to the wrap and had to be removed off the paper, the wrap was also mushy and soggy, there is no way anyone would eat that. The hummus (which is usually nice) had no flavour, no taste whatsoever. The pitta bread that was wrapped in paper was also wet and inedible. The manager would not refund the total amount and even drove to the house to inspect the food after I had called just eat. Earlier on the phone he said he was not picking the food up as they were busy, hence why I checked the food and the packaging in the outside bins. The manager yhen arrived late at night to the house to argue some more, so I took him to the bins and showed him exactly what was wrong with the food and the packaging and he still says there was no issue other than condensation. It was a whole lot worse than just condensation, I took the photos to prove it. Poor customer service.
Bosphorus is a UK Meal Takeaway based in Great Dunmow, East of England. Bosphorus is located at 48 High St, Great Dunmow, Dunmow CM6 1AW, UK.
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